Welcome to GAON Ritual Head Spa, Sevenoaks. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in compliance with UK GDPR.
We collect information to provide you with a safe and tailored head spa experience:
- Contact details — Name, email address, and phone number.
- Health information — Scalp conditions, allergies, and medical history or GP letters where applicable.
- Payment information — Processed securely via our payment providers.
We use your data to manage bookings, ensure treatment safety, process payments, and — with your consent — send you marketing updates.
In line with industry standards and insurance requirements, we generally retain client records for 7 years. You may request deletion of your data at any time, subject to our legal and insurance obligations.
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Withdraw your consent to marketing communications at any time.
To exercise any of these rights, please contact us at gaonheadspa@gmail.com.